Shipping Policy for LeatherTeck

Effective Date: January 2026

Order Processing

All orders are custom-built for your specific vehicle year, make, model, trim, and design.
Once an order is placed, it enters production immediately and is custom manufactured for you. Because of this custom nature, processing time may vary. Orders will generally be fulfilled and shipped once production is complete. Production times can take longer during high demand or holidays.

Shipping Methods & Carriers

We use trusted third-party carriers to deliver your order safely.
Shipping options and delivery speeds may vary depending on carrier and destination.

The risk of loss and title for items you purchase pass to you when the items are delivered to the carrier. This means once your order is handed off to the shipping carrier, liability transfers to the customer.

Shipping Destinations

We currently ship to the 48 Continental States within the United States.
If you are ordering from any other location or outside the U.S., please contact us at support@emupholsterytechnology.com for assistance and shipping availability.

Shipping Costs

Shipping costs are calculated at checkout based on your location, carrier rates, and the size/weight of your order. You will be shown the applicable shipping fee before you place your order.

Estimated Delivery Dates

Because products are custom-made, shipping dates are estimates and not guaranteed.
Delivery times may be affected by carrier performance, extreme weather, or other unforeseen delays.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing tracking information. Use this tracking number to track delivery progress.

Refused Deliveries

  • If a delivery is refused for any reason, the order will be stored with the carrier for up to 30 days.

  • Storage or re-delivery fees may apply.

  • After 30 days, the order may be cancelled and a refund issued less a $500 cancellation fee.

Incorrect Shipping Information

It is the customer’s responsibility to provide complete and accurate shipping information.
If an order is delayed or lost due to incorrect address information provided by the customer, additional shipping charges may apply to re-send the order.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact the carrier directly first.
You can also reach out to our support team at support@emupholsterytechnology.com with photos and details so we can assist in resolving the issue.

Contact Us

If you have any questions about your order or need additional help, please contact us: